Forum Discussion
This project is invalid or corrupt and cannot be opened...
I recently created a new course in Storyline 2, and was able to save and publish it for LMS (I have the .zip file as well). However, when I attempt to open the .story file now, I receive the following message: "This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline."
The second part cannot be correct, as I created it in Storyline 2 approximately a week ago, and I have no idea why the file would be corrupt. I used the same naming and saving procedures as my other courses (I have successfully created and saved/modified over 30 at this point), so it must be something else. Any suggestions? I would really prefer not to have to start again from scratch, and unfortunately I don't have an earlier version to work with.
I have attached the problematic file to this post in case anyone can take a look.
Thanks so much!
Adam Schechter
33 Replies
Hi all,
I wanted to let you know the feature I mentioned earlier where if a project becomes corrupt, Storyline lets you know if there's a working version in your temp files and makes it easy for you to recover is now available in Storyline 3, build 3. 3.7.20003.0.
You can download the latest update from this page, and this article will provide more details on how this enhancement will work.
I hope that helps, and please let us know if you need anything else!
Hello, I got the error "this project is invalid or corrupt and cannot be opened" and I have been working on it for about 2 months. Is there any solution to recover it?
Hello, I got the error "this project is invalid or corrupt and cannot be opened" and I have been working on it for about 2 months. Is there any solution to recover it?
Hello, Burak, and welcome to E-Learning Heroes! ✨
Thank you for opening a support case! It looks like you're working with John Carlo, who sent you a few steps to try to recover a temp file.
Please reach out to John Carlo through the case if you have additional questions.
who is John Carlo ?
Hi Burak,
John Carlo is the support engineer working on your support case. I see that he sent an email reply. Would you mind checking your junk/spam folders? The email will be from support@articulate.com.
your uploaded .story file is complete empty
with this file nothing can be restored
