Forum Discussion

AnneKoproski's avatar
AnneKoproski
Community Member
2 years ago

Thumbnails on Videos

I have added two videos into a lesson. Both just show as black boxes with the start arrow on them. Is there a way to put a thumbnail over it so it's more interesting than a black box? I've created t...
rise 360
Chris-Santos's avatar
Chris-Santos
Staff
2 years ago

Hi Anne,

We don't have the ability to add a custom thumbnail for Rise videos, although this feature has already been requested with our Rise engineers.  We don't have an update yet on this, but I will let you know as soon as we hear more from our team about this feature.

I do know that the first frame of your videos is most likely just a black screen.  If you have a video-editing tool, you can trim out this black screen.  That way, you can make the first frame the one with the actual content itself.

JenniferDedrick's avatar
JenniferDedrick
Community Member
8 months ago

Did this feature ever get added? It's pretty standard and this comment was 3 years ago. Thanks!

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    8 months ago

    Hello JenniferDedrick, 

    Thanks for reaching out! We don't have any updates to share at this time. I've gone ahead and shared your insight with our product team. We'll be sure to share any updates in this thread so all are in the loop. 

    Have a wonderful weekend! 

    • RN-Training's avatar
      RN-Training
      Community Member
      3 hours ago

      Any updates? This is a baseline feature in most learning platforms. Not being able to set a video thumbnail makes courses look unfinished and removes a basic layer of author control.

      Given the simplicity of implementing an image cover for video components, it’s surprising this hasn’t been addressed in several years of feedback. Can you clarify whether this is planned, or if it’s simply not going to be supported?