Forum Discussion

AnneKoproski's avatar
AnneKoproski
Community Member
3 years ago

Thumbnails on Videos

I have added two videos into a lesson. Both just show as black boxes with the start arrow on them. Is there a way to put a thumbnail over it so it's more interesting than a black box? I've created t...
rise 360
Chris-Santos's avatar
Chris-Santos
Staff
3 years ago

Hi Anne,

We don't have the ability to add a custom thumbnail for Rise videos, although this feature has already been requested with our Rise engineers.  We don't have an update yet on this, but I will let you know as soon as we hear more from our team about this feature.

I do know that the first frame of your videos is most likely just a black screen.  If you have a video-editing tool, you can trim out this black screen.  That way, you can make the first frame the one with the actual content itself.

  • AnneKoproski's avatar
    AnneKoproski
    Community Member
    3 years ago

    thanks for the info and replying.

  • JenniferDedrick's avatar
    JenniferDedrick
    Community Member
    5 months ago

    Did this feature ever get added? It's pretty standard and this comment was 3 years ago. Thanks!

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      5 months ago

      Hello JenniferDedrick, 

      Thanks for reaching out! We don't have any updates to share at this time. I've gone ahead and shared your insight with our product team. We'll be sure to share any updates in this thread so all are in the loop. 

      Have a wonderful weekend!