Forum Discussion

VaibhavArya's avatar
VaibhavArya
Community Member
9 years ago

Timeline Got Hidden

Hi all, was just trying to increase the screen size, but anyhow lost the timeline from the view. And now there is no timeline showing for any copy, not even for new ones. Please suggest how to restore the settings. Please ASAP  

  • CherylSimmons's avatar
    CherylSimmons
    Community Member

    Oh my gosh... the same thing has happened to me, except I click "Redock all windows" and NOTHING happens! I even tried saving/closing/reopening and trying again but the timeline is still missing. Please help!

    • WendyFarmer's avatar
      WendyFarmer
      Super Hero

      Hi Cheryl 

      Unusual View > Redock all windows isn't working. Are you using dual monitors? If you can share the .story file perhaps someone can help you.

      • CristinaFavero's avatar
        CristinaFavero
        Community Member

        This keeps happening to me and I am using dual monitors. I did the redocking and still not working. any help?

  • Hi, Cristina!

    Thanks for reaching out and I'm sorry you've hit this snag. I'm happy to help troubleshoot! I understand redocking all windows doesn't solve the issue.

    If the issue persists, it would be helpful to look at your .story file. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!