Forum Discussion

ShaunJackson's avatar
ShaunJackson
Community Member
11 years ago

Timeline lagging when editing/viewing

Hello all. I have this issue in Storyline where the time line play head doesn't seem to align to the correct place in the time line when I play the slide from the timeline when editing, if that make...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
11 years ago

Hi Shaun,

Thanks for sharing some additional information here. It sounds like you're running into a bit of the issue I mentioned, but that's specific to Storyline 2 and how the timeline scrubs with a video. Since you're seeing it in SL2 and SL1, and it seems to behave differently with videos of a different length? How long are the videos that you're seeing this behavior on? Also, have you confirmed that you're working on local project files as detailed here? You mentioned updating your graphic cards as well, and you may want to look into what other programs are running while you're working in Storyline , as it may be an overall memory issue. I'd suggest closing down other programs and applications to see if that helps with performance.