Forum Discussion

JulieBrem's avatar
JulieBrem
Community Member
2 years ago

Timeline Playhead Not Scrubbing - All Elements Showing at Once

Hello, Since the update, the timeline playhead is not working correctly. It is showing all text and other elements at once no matter where they are on the timeline. I'm including a screen shot. I ...
storyline 360
AndrewHanley's avatar
AndrewHanley
Community Member
2 years ago

You are very welcome! And God bless you too! :)

  • ChristopherKjr's avatar
    ChristopherKjr
    Community Member
    2 years ago

    Hi Andrew,

    I can't play the timeline. I have 3 objects on the slide that are offset so that they appear in an order, but only my audio file is playing. The playhead (blue vertical line) does not move to the right. Also, I can't drag the playhead to the right. When I grab the playhead and drag to the right I only made a selection of the objects and not a timeline scrubbing.

    What's wrong?
    Sincerely
    Christopher

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      2 years ago

      Hi Christopher!

      I see that you've reached out to our Support Engineers and are working with my teammate, Mick! You're in great hands. We’ll continue the conversation in your support case!