Forum Discussion
SeanFriday
10 months agoCommunity Member
Too Fast to Complete
Hi Everyone,
I recently created a microlearning in Rise360 and issued it to several colleagues. When I tested it, I got my completion email from my LMS. However, some people were having problems g...
EricSantos
10 months agoStaff
Hello Sean,
I'm sorry you've hit this snag with the completion status of your Rise 360 course; I'm happy to help! I have yet to hear of similar reports with microlearning.
To rule out an LMS issue, test your published course at SCORM Cloud and compare the results with your LMS. SCORM Cloud is an industry-standard LMS testing engine.
If it works at SCORM Cloud, I recommend contacting your LMS provider to troubleshoot the issue. If your course doesn't play correctly at SCORM Cloud either, could I have you connect with us in a support case so we can determine what's happening? We'll reach out soon after we hear from you!