Forum Discussion
Track user activity for my Articulate 360 Subscription
hi, how may I view the activity of the users I mange for my Articulate 360 account? In other words I'm looking for data on how much my team members utilize our subscription.
Articulate is tracking when users log in, because it's impossible to run a service like this without doing so. Simply implementing a report of user login activity would go a long way to reduce this burden.
One of the responsibilities of running a subscription-based software platform is providing accurate user activity information to customers. Failing to do so is generally perceived as a way to increase revenue by exploiting customers' fear of discontinuing a subscription that's actively used, as is the case with Adobe. Most SaaS providers do better. Please try to do better as well.
