Forum Discussion
Transfer Articulate to Thinkific
Hi all, I need your help, please. I want to transfer Articulate content to Thinkific but there's an error code here. I have no idea what the root cause is.
I'm having this same problem and my course is supposed to go live on the 2nd as well. I tried to publish my course from the web via articulate 360 but not sure if I am doing something wrong. I'm sharing my file from google drive, could that be the issue?
Hi Lacretia! After publishing your course for the web, did you upload or host it in Google Drive?
If so, try hosting your course with a different web server to see if you encounter the same behavior. You can also try Amazon S3 to see if that delivers your content better than Google Drive. See the article below to learn more:
Rise 360: Publishing Content for Web Distribution
If you continue to encounter the same issue, please open a case with us here so that our Support Engineers can dig deeper into the issue.
Hi,
i am trying to upload a rise 360 web file to thinkific and i keep getting this error. Do you know what i can do to resolve it?
Expected(200) <=> Actual(400 Bad Request) excon.error.response :body => "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<Error><Code>InvalidURI</Code><Message>Couldn't parse the specified URI.</Message><URI>/993641/multimedia_imports/shteew2etjoiesllvms1-hospitality-management-training-raw-tzg-enx-20-new-november-04-2024-15-18/hospitality-management-training-raw-Tzg_enX_/assets/Organisation%20of%20the%20Housekeeping%20Department%FF.mp3</URI><RequestId>SYDWRD6P2TJ8B0G9</RequestId><HostId>YQsvxVQXspgiaSQhJUXGtY985yuBSa9YLDVdkBmAK4jbAX2+3dcIfRu/UUyGnqs2zAU3jKhNe80=</HostId></Error>" :cookies => [ ] :headers => { "Connection" => "close" "Content-Type" => "application/xml" "Date" => "Mon
Hello karenOgidigben,
Happy to help!
Thinkific is having trouble accessing your published Rise 360 course based on the "InvalidURI" response from the error message. If you uploaded your content to a company web server, please ensure that it is publicly accessible so services like Thinkific can access the content.
If your organization restricts access to your hosting environments, try hosting your content on other services such as Amazon S3 instead.
Thank you for your response Jose.
I am actually trying to upload a web published zip file into thinkific rather than a URL. I have unzipped the file and removed that content folder then re-zipped it, but it still does not work. I am not sure what else i can do.
