Forum Discussion

MatthewBarto's avatar
MatthewBarto
Community Member
5 years ago

Transferring a Project to Another Account

I need to transfer a course project to another user account - is there a way to do accomplish this in Rise 360?
rise 360
ForrestMcFee873's avatar
ForrestMcFee873
Community Member
2 years ago

I have changed emails that access my Rise Account. How do I open my Rise Course created with the original email so I can modify it and use it again?

  • GrenForonda's avatar
    GrenForonda
    Staff
    2 years ago

    Hi Forrest!

    If you have changed the email address of your Articulate 360 (Rise 360) account through your Profile, then you should still be able to see these courses on your Rise 360 page.

    However, if you have created a new Articulate 360 account using a different email address, then the only way to access the previous Rise 360 courses is to sign in to Articulate 360 (Rise 360) using this account with the original email address.

    If this account with the original email address no longer occupies a seat in your Articulate 360 Teams account, please reach out to any of your Articulate 360 admins so they can allow you to take a seat (temporarily) so you can transfer these courses to your new account.

    Let us know if you have questions or clarifications; we're here to help!