Forum Discussion
Transferring Content to a New Team Member Without a Free Seat
Is there seriously no way to transfer content by folders, or to assign a new seat to a NEW USER without having a vacant set to add them to?
We've recently lost 3 team members responsible for large...
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
If I have 1 Articulate seat and that person leaves the company, how do I transfer the seat and the content to someone else?
Hey Nadine!
If it's a one-to-one transfer, it should be able to use the steps outlined in this article: Managing Content When Users Leave Your Team. You'll remove the person and see a prompt to transfer their content to someone else, and on a one seat team, follow the specific directions for: Transfer Content to a New User When There's No Open Seat
Let us know if you need anything else!
