Forum Discussion

JenniferBark582's avatar
JenniferBark582
Community Member
8 years ago

Transferring Course to Another User

Can Rise courses be transferred to another user in the event that the user who created the course leaves the team they are on (maybe for a different position or a new job)? I ask because my team is ...
rise 360
RaisingVoices's avatar
RaisingVoices
Community Member
4 years ago

I AM VERY FRUSTRATED AND NEED IMMEDIATE ASSISTANCE. I HAVE NOT HAD ACCESS TO THE COURSES CREATED USING MY TRIAL LICENSE, WHICH EXPIRED NOV 22. IT HAS BEEN SINCE NOV 15 THAT I SENT THE INITIAL REQUEST FOR HELP WITH THIS PROCESS, THEN THE LICENSE EXPIRED BECAUSE THE DAYS LEFT ON THE TRIAL WAS NOT ACCURATE.

I FOLLOWED THE INSTRUCTIONS GIVEN TO ME BY SUPPORT BUT IN THE LAST STEP, THE COURSES WERE NOT TRANSFERRED.

I HAVE ONLY ONE MORE WEEK ON MY CONTRACT AND NEED TO ESCALATE THIS CASE TO SOLVE IT IMMEDIATELY. 

THANK YOU,
NATASHA

 

  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    Hi Natasha! I see that you have case 02993509 and you already worked with Darwin on this. Please feel free to reply back to him if you still need assistance with course transfers.