Hi Linda,
Sorry to hear that you ran into this issue when viewing your course. Are you running the most recent version of Studio 360 on your computer? If yes, try doing a repair of your Studio 360 installation to see if this helps.
If the issue persists, would you be willing to share a copy of your presentation here with us so we can take a look? Here's how to create an Articulate Package of your course for sharing. If you prefer to share your course in private, you can reach out to our support team by opening a case.
Looking forward to hearing from you!
We are on Articulate 360, so I think the updates happen automatically.
Cleo Sinues sent me an email yesterday, and assigned Case #03237978 to my inquiry. I sent him my Articulate package yesterday. Hopefully, he is working on it.
