Forum Discussion

MelissaEubanks's avatar
MelissaEubanks
Community Member
4 years ago

Translated XLIFF File will not Import into Rise 360

I duplicated a course, exported the XLIFF file. We do not have a translation tool, therefore changed the XLF file to a Doc file, manually completed a translation while maintaining the format/structu...
rise 360
LeaSAgato's avatar
LeaSAgato
Staff
4 years ago

Hi Richard, 

I'm sorry to hear that you're having difficulty importing your XLIFF translation into Rise. You mentioned that even uploading the original file does not work.  Have you tried downloading a fresh version of the translation file, and do you still run into the same issue?  If you still get the same issue, please open a support case here. Our Customer Support Engineers will work with you directly to troubleshoot the problem. Thanks!

JenniferAnde489's avatar
JenniferAnde489
Community Member
4 years ago

Hi,

Thank you for the response. I finally got it to work with a new export.

Thank you,

Jen Anderson
LMS Administrator/ Instructional Designer
Cheyenne Regional Medical Center