Forum Discussion

MelissaEubanks's avatar
MelissaEubanks
Community Member
4 years ago

Translated XLIFF File will not Import into Rise 360

I duplicated a course, exported the XLIFF file. We do not have a translation tool, therefore changed the XLF file to a Doc file, manually completed a translation while maintaining the format/structu...
rise 360
TheresaRichard's avatar
TheresaRichard
Community Member
4 years ago

We were having the same Processing issue - One of our developers was able to resolve it by making sure the translation source document was pulled directly from the version you are importing the translation file into.  Ex - We did a Save-as with "Japan" - but sent the source file from the original - not the Save-as Japan version and it would not load.  We went back to the original, saved an English backup copy - then uploaded the Japan translation to the original - and it worked instantaneously.  Hope this helps others.  Good luck  

  • JenniferAnde489's avatar
    JenniferAnde489
    Community Member
    4 years ago

    This was exactly the solution for me as well.  I exported the file first, then made the copy, and tried to import into the copy but that won't work.  The export must go back into the exact course you got it from-- even if the copy is exactly the same.