Translation error
When exporting a Storyline 360 file, I receive an error message advising an error has occured and storyline needs to close. When clicking on the coding of the error, I receive the following error me...
Forum Discussion
Hi Learning & Development
Sorry, you're having trouble getting your Storyline 360 courses published! I’d love to help you troubleshoot the issue!
Testing this out on my end, I was able to successfully export the course translation to both Word and XLIFF without an error message. Everything was working normally!
Just some clarifying questions:
- Which version of Storyline and which version of Word are you using?
- Do you see this error with all projects or just this specific one?
- Have you tried importing the Storyline project into a new blank file, then trying the export again?
- Are you seeing that error message when previewing or publishing the entire course to web?
- Are you working and saving locally? Working on a network drive or an external USB drive may cause erratic behavior due to latency.
If that doesn’t do the trick, you can share your project file with us in a support case or in this discussion. Either way, we’ll take a look and share our findings with you!
Hope this helps!
