Translation export to Word not working in Storyline 3

Welcome to E-Learning Heroes, Michael! ⭐️

Happy you reached out. So I know I understand your process of exporting; let's start with this:

• Be sure you're working on a local drive when translating the project file.
• Be sure you're using the supported Microsoft Word versions when translating: Microsoft Word 2016 or 2019 or Microsoft Office 365 (desktop apps only).

If you're already following this, open a case here as the next step so we can dig in deeper to find out what's going on!