Forum Discussion
Trial and Team account vs Personal Account, can you transfer courses there?
Hi there! Happy to help.
Yes, you can send a copy of your content to any other author using Rise 360. Trials and 360 Teams accounts also have the collaborator feature, and that is not available for individual subscriptions.
When your trial converts to a paid subscription, everything you've created will remain on your dashboard! Here are some trial FAQs to help with lingering questions, but we're always here to help in the discussion forums, too!
- RickPetersen1 year agoCommunity Member
I just bought a subscription and there appears to be NO option to transfer my trial content!!! Very frustrating... rickpetersen@bluadvisory.net
- KarlMuller1 year agoCommunity Member
Hi Rick,
Did you use the same email address for the trial and paid subscription?
Is your trial account still active?
- JoseTansengco1 year agoStaff
Hello Rick,
If your trial content was created under a different email address, then the content would still be associated with the other account. If you used the same email address, we'll need to check on our end why you are not seeing your courses in your Rise 360 dashboard, since it looks like it hasn't been 6 months since you started your trial subscription.
In both cases, please open a case with our support team here so we can help you transfer your content from the trial account over to your paid one.
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