Forum Discussion
JudyNollet
6 months agoSuper Hero
The Articulate staff will be able to transfer your Rise files to your newly licensed account. I suggest you contact them directly. You can do that here: https://access.articulate.com/support/contact
FYI: Articulate keeps an account's Rise files for up to 6 months after the account is deactivated. In other words, the files won't disappear as soon as your free trial ends.