Forum Discussion

RobertLaw-f070f's avatar
RobertLaw-f070f
Community Member
4 years ago

Trigger response is extremely slow

I have a single slide and one button that shows a layer when clicked. When the layer opens it checks if numeric entries (24 entries) match the correct numbers and, if so, for each numeric entry, c...
storyline 360
KellyAuner's avatar
KellyAuner
Staff
3 years ago

Hi Sydney,

Welcome to the E-Learning Heroes community!

I'm sorry to hear that you're experiencing this delay. Are you comfortable sharing your project file with us so we can investigate what's going on? You can upload it here or privately in a support case. We will delete it from our systems once troubleshooting is complete.

  • RobertLaw-f070f's avatar
    RobertLaw-f070f
    Community Member
    3 years ago

    I solved my problem with slow loading of a layer by always selecting the option "Prevent the user from clicking on the other layers".

    I also found that triggers in a layer designed to work based on the state of an object in the base layer do always work, so now I use variables. For example, If a trigger in the base layer changes the state of an object (e.g. 'Rectangle1') to hidden, then an adjacent trigger will change a variable (e.g. 'A1' to '1'). A trigger in the non-base layer that is designed to operate if Rectangle1 is hidden (or perhaps some other state) may not work. Instead the trigger in the non-base layer will operate if A1 = 1.

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