Forum Discussion
Trigger stops working after publishing + States not working on mobile
- 2 years ago
Hello everyone!
I have great news to share! We are no longer seeing this bug where state changes do not work correctly on mobile when using our latest version of Storyline 360 (Build 3.72.29699.0).
Please let us know if you’re still noticing the issue and we’ll be happy to continue troubleshooting with you in a support case.
Good Day
I am having a problem with same problem. In preview mode the triggers work however once published, some triggers do not work. In particular - module 3.
https://360.articulate.com/review/content/44f536e2-abcc-48ec-b222-988c54f95ae2/review
I urgently need this to be resolved as the module was meant to go live yesterday.
Hey Glynis,
Thank you for reaching out and I am so sorry you are running into some snags here.
I appreciate you sharing the review link as well! I went through module 3 and it appeared that the triggers were working for me. Would you be able to share your .story file to this thread? Also, what triggers are giving you troubles?
Please let me know if you have any additional questions!