Forum Discussion

MarissaSchimmoe's avatar
MarissaSchimmoe
Community Member
2 years ago

Triggers works only on slide preview

Hi, all! 

Spending some time creating my first project in Articulate 360, and I'm running into a frustrating problem with some of my triggers in my project. They work when I preview individual slides or selected slides, but when I preview entire scenes or the entire project, they no longer work. 

I have looked at the trigger order, and all seems correct. However, I can't seem to fix it. 

Any suggestions? 

storyline 360
  • EricSantos's avatar
    EricSantos
    2 years ago

    Hi Marissa!

    I have some great news to share. We just released another update for Storyline 360. In Update 75, we've included important fixes. One of the bugs we've fixed is: 

    • Drag-and-drop interactions could stop working when learners revisited them.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you have any questions!

  • MichaelHinze's avatar
    MichaelHinze
    Community Member
    2 years ago

    I don't see any custom variables or variable-related triggers in the project you attached. What am I missing?

    • MarissaSchimmoe's avatar
      MarissaSchimmoe
      Community Member
      2 years ago

      Hi! Thanks for taking a look. I apologize if I didn't describe this well enough; I'm new to this. I don't have any variables in this project. It's an issue in the preview of the project and the scene. The triggers (which have the object dragged over a target, and then move to the next slide) work in the individual slide preview, but not in the other previews. I am not sure why. 

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi Marissa! 

    Thanks so much for reaching out, and welcome to the E-Learning Heroes Community! ✨

    Just wanted to hop in and let you know that we've received your support case, and my colleague Mick will be in touch shortly via email. I have shared the latest details you replied to Michael, so they are aware. 

    In the meantime, I understand you are still getting comfortable with Storyline 360 and all of the possibilities you have when building a course.

    We'll continue the conversation in your support case shortly. Thanks for your patience. 

  • EricSantos's avatar
    EricSantos
    Staff
    2 years ago

    Hi Marissa!

    I have some great news to share. We just released another update for Storyline 360. In Update 75, we've included important fixes. One of the bugs we've fixed is: 

    • Drag-and-drop interactions could stop working when learners revisited them.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you have any questions!

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