Forum Discussion

chrissiesmith's avatar
chrissiesmith
Community Member
5 months ago

Trouble embedding code in Rise

I am having a problem embedding the code below from Pickaxe into Rise

<div id="deployment-64dbd203-aa81-464d-b18c-f9487b780fdd"></div> <script src="https://studio.pickaxe.co/api/embed/bundle.js" defer></script>

I do understand that it does have do be in iframes not scripts for rise and have tried various configurations but as I am not that familiar with code I cannot work it out.

Any help would be very much appreciated 

Chrisssie 

advice
rise 360

1 Reply

  • EricSantos's avatar
    EricSantos
    Staff
    4 months ago

    Hello chrissiesmith,

    Sorry to hear you’re running into trouble with the embed code. You’re right—Rise 360 supports iframe embed codes but not scripts. That’s why the code you shared isn’t working as expected.

    We have a helpful article that walks through how to fix invalid embed codes in Rise: How to Fix Invalid Embed Code. I recommend checking that out and adjusting your code accordingly.

    If you continue to have trouble after trying those steps, please feel free to share the iframe embed code with us here. You can also connect with us directly in a support case if you want more targeted help.