Forum Discussion
Trouble Publishing to Word
Hi all,
I am trying to publish a .story file in Word, but it will not work. Everytime I try to publish the course, it tells me "Congratulations! The course was published successfully." but when I click "View Document" I get an Articulate Storyline Error Report. Any thoughts?
- ErinFlageCommunity Member
What happens if you go to the folder with the document and try and open it from there?
- DillonWoodCommunity Member
The folder does not appear after publishing.
Dillon Wood
Senior Human Resources Specialist
CBIZ
- ErinFlageCommunity Member
On the publish window you selected a location to publish to. If you open that location in your file manager (outside of Storyline), can you find the Word file and open it that way?
- DillonWoodCommunity Member
No, I cannot. When I publish it, it does not produce a folder or a specific area for where the document should be at.
- ErinFlageCommunity Member
Take a look at the first screenshot in this help article, Publishing a Course to Word. What is the setting for the "Folder"?
That's where your published output will be placed.
- DillonWoodCommunity Member
It is publishing to my C drive; however, after it says Congratulations and indicates that it is done publishing, there is no folder and when I click on View Document it gives me an Articulate Storyline Error Report message
- MariaCSStaff
Hi, Dillon.
I see you opened a support case, and you're currently working with my teammate Philam. You're in great hands!
Please reach out to Philam through the case if you have additional questions.