Forum Discussion
LeslieKelley
3 years agoCommunity Member
Update on uploading issues.
After a couple of tries uploading files using the above method of re-zipping, it ceased to work. I use a Mac Laptop with an M1 chip provided by my employer. It does not have an ethernet connection. We have the fastest wi-fi our provider offers, and a speed test confirmed it should be sufficient. But, it still wasn't working. After trying everything else, I went to Best Buy and purchased a $20 ethernet adapter that would plug into my USB-C port on my computer. Since then, it works 97% of the time on the first try. Hope this helps.
- Crystal-Horn3 years agoStaff
Thanks for that update, Leslie! Environmental issues can be so hard to pin down. Please let us know if you continue to have issues, and we'll see if we have any fresh ideas to help!