Hi Jamie,
The issue you're seeing with the image missing is often one we've seen related to file corruption, and that's why we're not often recommending the copy/paste option between files and instead using the import method as you can choose single slide or multiple slides. The copy paste within the same file (so from one slide to another or creating a duplicate on that slide) should work, which is why you're still seeing the options available to you.
Thanks for the reply, I can see what you mean with regards to the copy and paste functions not being greyed out.
The large image not showing due to file corruption however, I don't get. This happens with all images and I don't think every single image I've worked with has been corrupt, unless it is Storyline that is doing the corrupting?
It is able to bring across the thumbnail so I don't understand in what way the file could be corrupt?
I'm just trying to understand why If it can locate the thumbnail, why can it not locate the original image it created the thumb from?
