Forum Discussion
Troubleshoot
I have a problem in my storyline file, i have placed my next button in the layer and have given a trigger to appear after 3 sec, when I preview my file it works well when it start from the beginning, but in between if I go back to previous slide and continue the module, the next button layer is not working properly,(it doesn't appear) this happens only with me, if I share the same file with my friend and if the publish or preview it, it is working well, I have uninstalled and re installed the storyline then too it is not working
Hello Jacintha,
Happy to look into this for you!
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? There might be something in your triggers that could explain the behavior. We'll delete it when we're done testing!
How do you have the "when revisiting" set for the layer properties? I'd try "reset to initial state" if that's not how you already have it.
