Forum Discussion
Try mode not stopping for user input after publishing
Hello there...
I have created a try mode scene. The first slide is an instruction slide and has a READY button for me to click to proceed with the try-steps.
When I preview it, it stops for my input and works perfectly. But when I publish it, it just keeps playing without waiting for my input. Is it an issue with choosing Slide Number or Next Actions?
Needing some help/advice please?
Regards
Sheetal
Hello Sheetal!
I see that you've reached out to our Support Engineers and are working with my teammate, Philam! You're in great hands. We’ll continue the conversation in your support case!
3 Replies
Hello Sheetal!
I see that you've reached out to our Support Engineers and are working with my teammate, Philam! You're in great hands. We’ll continue the conversation in your support case!
Hello,
I'm a user having this exact issue two years later. Can someone please update what happened on this? It's frustrating that there are no details for others here.
Hi _ErinShaw_,
I understand that it can be frustrating to find an older thread about the same issue with no updates. I checked the case associated with this thread, but it didn’t include any additional information I could share. Happy to learn more about your experience where Try Mode is not stopping for user input in the published output.
- How did you publish the course, and where are you hosting it?
- At what point does it move forward without waiting for input, and what action should the learner be taking?
As a troubleshooting step, does the same behavior occur if you publish the course to Review 360?
We'd be happy to take a closer look at your setup and project file within a support case.
Looking forward to hearing from you!
