Forum Discussion
KimberlyKelley
4 years agoCommunity Member
Trying to Update Articulate 360 and it is still "Waiting to install Articulate 360"
Hello,
My IT department has remoted in twice now to help me install the required update for Articulate 360. It keeps spinning and will not update. The program just says, "Waiting to Install Arti...
AdrianRauch-bb6
4 years agoCommunity Member
Hi Alyssa, unfortunately I am experiencing the same problem that Kimberly mentioned. I can't really wait 2 business days for an answer because Storyline is necessary for my daily work.
Looking forward to hearing from you!
- hazelB4 years agoStaff
Hi Sharon and Adrian!
Please try the solutions in this article. If you don't have the proper security permissions to install software, ask your IT staff for assistance. If you're still encountering the same issue, please open a case with us so that our technical support engineers can dig deeper.