Turn off email alerts?

We also need the ability for developers to turn off comment notifications in Review.

It would be most useful if you could enable the developer to mute all notifications, prior to sharing the course.

Thanks, Kirstie. Our team is looking at a few different features and ideas around this topic, so we'll let folks know when those are ready. 

Hi Articulate Team - It would make a great platform even better if a feature could be added that allows us to shut notifications off globally for all reviewers. This would prevent every single SME and reviewer from having to go back into a review file and change their notification settings. We have SMEs that are getting tons of emails after their reviews are completed. 

Client relationships are paramount and we want to make things as easy on our SMEs and clients as possible. Most SMEs and reviewers aren't familiar with the various options and settings inside the review tool. Their time is valuable and we don't want to clog up their inbox or have to provide additional instructions if they aren't needed. 

I know y'all work really hard and have a lot on your plate as it is. I'm appreciative of the work you put into a great product. The review tool is a very easy way to track comments and updates to Articulate courses. If you could add this feature it would be a big win for developers, SMEs, and reviewers. 

Hi Dan!

Thanks for taking the time to share these comments! I can see how this feature would be beneficial for your organization as well as others who use Review 360. I don't have any updates to share yet but we are continuing to track customer impact.

We'll be back when we have an update to report!

This feature would be very useful to "end" a review cycle, as we "go back to our shop" to make fixes before starting another round of review with the same (or different) reviewer. 

in the meanwhile, how to work around this? If I, as the course owner, publish a new version of the course to review 360, will it inherit the comments? and if I responded to that comment, would the old reviewer still receive the email notifications?

or do I need to publish a completely new review? (with new URL link).

Yup agree - this is such an issue for my reviewers. I add comments to all feedback as a record of the action I have taken. Reviewers don't need to see all of these! They are becoming frustrated :(

Just adding my voice to this. The client receiving an individual email every time I respond to a comment means I just cannot use this function at all.

I'd love the ability to respond to comments and then, when you've done the final one, have an option to email comments to reviewers. The reviewer gets a summary email of both their comments and my response from that round, with a link to access Review 360 in case they want to respond further.

That's another key point, my reviewers have pointed out that even if the wave of emails didn't drive them crazy, the email notification they get only shows my answer and not their query. They can't always remember what they said so then they have to come into Review 360 to see what I'm responding to.

A simpler compromise would be to have a button we can click once we've finished answering comments that sends one email to the reviewer alerting them that we've responded, with the link to access Review 360 if they want to view our responses and potentially comment further.

Whatever the fix, it needs to work for both those with Articulate IDs and without, most clients don't have Articulate.

Thanks!

Adding my voice to the need for this simple fix. Shouldn't take long to code a simple 'Send review comments" button for the individual reviewer once they have completed their review, or at intervals that make sense to them. Having it be automatic should definitely be entirely options. Articulate folks: Can we get this one done quickly, please? 

Adding my vote here as well.  Creating an Articulate account as a workaround is inconvenient for our partners, stakeholders and SMEs who don't need or want one.  They are asking us to stop using Review and use Word documents to track change requests instead.