Forum Discussion
Unable to access 360 via links if transferred to a word document
Hi Pierrette, and thanks for reaching out!
By default, reviewers can add comments to Review 360 projects without an Articulate ID. They'll just be prompted to enter their email address to post comments so they can receive notifications for replies. If their email address is tied to an Articulate ID, they'll be prompted to sign in with that email.
As the course owner, you'll have the option to allow users without Articulate IDs to comment by checking the box shown below.
If they are unable to access the content after signing in, please let me know! If you're comfortable sharing the link here or privately in a support case, we'll be happy to test it out on our end as well.
I hope this helps!
Good Morning:
Unfortunately they are not able to get past the login screen
[cid:image001.png@01D9B4A9.E57A23C0]
It is as if it is looking for a subscription user name and password.
Thanks,
[cid:image002.png@01D9B4A9.E57A23C0]
Pierrette MacLeod (she, her)
Specialist, Learning & Channel Readiness| Bell Business Markets
T: 902-864-2957 M: 902-456-5913
[Bell Let's Talk logo On January 25, let's create positive change.]