Forum Discussion
YoshikaChhabra
2 years agoCommunity Member
Unable to access articulate desktop app
I have an active subscription of articulate but I am still unable to accesss articulate's desktop application.
Please help me resolve this issue asap.
Thanks
KellyAuner
2 years agoStaff
Hi Yoshika,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you're unable to access the Articulate 360 desktop apps! I see you've opened a support case for a similar issue where you're seeing a no subscription error when attempting to sign in. Is that the same issue you're referring to here? If not, please let me know what you're seeing and I'll add your comments to your case.
You'll be hearing from our team soon via email to troubleshoot further.