Forum Discussion

Abhishekshinde-'s avatar
Abhishekshinde-
Community Member
2 years ago

Unable to change embeded storyline block

Hello Team, Hope you doing well. need you help to resolve an issue for Rise, where we are unable to see any of the review 360 links in the list. basically we want to update the embedded review li...
rise 360
Abhishekshinde-'s avatar
Abhishekshinde-
Community Member

Hello Judy,

Thanks for the update. answers to the queries you asked are as below:

  • We have teams license and our all team members are using only my one single credentials. in other words all the team members are only using my log and they all logged in through my account on their systems.
  • Currently all our Rise courses and files published in Review 360 are in Private folder itself. I also tried to moving both in teams folders but still any of the review 360 links are not appearing in the list.

Let me know you need any details in order to identify the problem.

Regards,
Abhishek Shinde

JudyNollet's avatar
JudyNollet
Super Hero
2 years ago

If you published a Storyline course to Review 360, that course should be available as an option for adding to a Storyline block in Rise. Any Storyline course that is in your account's Review 360 should also be available. I have no way of knowing why you aren't seeing your courses.

For further assistance, contact Articulate support. You can do that here: Contact Support for Help with Any Articulate E-Learning Course Development Software

Note: The staff is on a break this week, so, unfortunately, you will have to wait a while before you receive a reply.

  • Abhishekshinde-'s avatar
    Abhishekshinde-
    Community Member
    2 years ago

    Hello Judy,

    Thank you for your response. I have submitted the case to the above-mentioned URL.

    Furthermore, we are now experiencing a strange issue in which an image segment overlaps and disappears while previewing, playing the courses on local machine, and via review link. As a workaround, we created these sections from scratch, however this method is no longer effective. attached here are the reference screenshot for the same.

    We are currently stuck and concerned because we have urgent project deliverables scheduled and are unable to proceed further due to the issue.

    Any quick action on all this is greatly appreciated.

    Regards,
    Abhishek Shinde

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