Forum Discussion
Unable to insert mp4 video
Updates can be great. Others..... not so much. Since I ran a recent Storyline 2 (5) updated and a Windows update I am unable to insert some of my mp4 videos. this has also affected Replay and onl...
Hi, Linda -- Thanks so much for reaching out with your question here, and may I ask if there is any type of error message you are receiving? You may want to check out this article on 3 Things You Need to Know About Adding Videos to Storyline, and also this thread that covers the possibility that SL2 is not recognizing your MP4 format. Please let us know if any of the suggestions offered do the trick or if you still need additional assistance.