I'm trying to import an MP4 video into storyline and when I select it I get the following error.
"Disc2.mp4" does not appear to be a supported video format. Please select a video from one of the supported formats. (See attached screen shot)
I'm not sure why it won't recognize an MP4 file since this is the preferred file format. Is it a bug in Storyline? I made sure I was importing the MP4 from my local drive and not from my network or external drive. Any help would be appreciated. Thank you