Forum Discussion
DeniseQuint
3 years agoCommunity Member
Unable to open MP4 Video
Hi all,
unfortunately I receive an error saying "unable to start the server" whenever I try to open an MP4-Video created using Storyline 360. Does someone know what this means?
Cheers
JohnSay
3 years agoStaff
Hi Denise,
Does that error appear when you try to play other MP4 files? Can you try to open that MP4 file using a different video player or try to open it in Google Chrome?