Forum Discussion

JayneWright-cd8's avatar
JayneWright-cd8
Community Member
5 years ago

unable to save my course

I am getting the message: The project file could not be saved. Object reference not set to an instance of an object. Does anyone know how to fix this please
storyline 360
alexdevo's avatar
alexdevo
Community Member
4 years ago
It happened to me today and I lost some work. Have we identified the cause? Is it safe to copy-pasting from other projects with video, or will that break Storyline again...?

What can I do to keep this from happening?

Thanks!
  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    4 years ago

    Hello Alex!

    I'm so sorry for the trouble! The original post was about not being able to save work. Are you finding that you aren't able to save your work, or is Storyline crashing?

    Are you saving locally, as Becca shared above? As long as both projects are saved locally, it's safe to copy and paste from one project to another.

    If you'd like to upload your .story file for us to test, you can either attach it to this discussion or upload it privately using a support case.