Forum Discussion
AshishGarg-47dc
4 years agoCommunity Member
Unable to save the project
Everytime I try to save the project, it generates error that the process can not access the file as it is being used by another process. When I try to save as or overwrite, it shows error 'the proje...
MariaCS
4 years agoStaff
Hi, Ashish, and welcome to E-Learning Heroes! ✨
Thank you for opening a support case with our engineers. I see you're working with my teammate Mick, who e-mailed you a few suggestions to troubleshoot:
- Save the file using Save As in case another background application is still using the file.
- Restart the computer to clear up any background processes.
- It's also recommended that you work from a local hard drive when creating, editing, and publishing Storyline files.
If you have additional questions, please reach out to Mick through the case.