Forum Discussion
Unable to Sign-in for articulate 360 desktop app
I am using Storyline 360 where at the middle of the project i got a pop up to sign in the software. It takes me to the web browser where I'm signed in already. I have Articulate teams account with SSO. I have uninstalled and re-installed Articulate 360 Desktop app several times but the same thing is repeating.
I am unable to work please do help anyone for this issue to be resolved.
Regards,
Sayoni Jain
Hi Sayoni!
Sorry to hear you're having trouble getting logged into the Articulate 360 desktop apps! I see you've already opened a support case and connected with my colleagues Amlan and Fannie May. You're in great hands working with them!
It looks like Fannie May just replied to your e-mail with some further troubleshooting steps you can try out. I'd suggest giving those a shot to see if that does the trick!
We'll continue this conversation over in your support case.
