Forum Discussion
SayoniJAIN
2 years agoCommunity Member
Unable to Sign-in for articulate 360 desktop app
I am using Storyline 360 where at the middle of the project i got a pop up to sign in the software. It takes me to the web browser where I'm signed in already. I have Articulate teams account with S...
StevenBenassi
2 years agoStaff
Hi Sayoni!
Sorry to hear you're having trouble getting logged into the Articulate 360 desktop apps! I see you've already opened a support case and connected with my colleagues Amlan and Fannie May. You're in great hands working with them!
It looks like Fannie May just replied to your e-mail with some further troubleshooting steps you can try out. I'd suggest giving those a shot to see if that does the trick!
We'll continue this conversation over in your support case.