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BarrySampson's avatar
BarrySampson
Community Member
4 days ago

Unanswered support request

Hi,

I've recently submitted some support requests - case numbers 01159637 and 01186657 - which haven't been responded to. I've received an email today that makes it clear that they haven't been dealt with. Can someone please respond to case 01186657 to confirm it is being actioned? 

Thanks

Barry

 

Articulate 360

1 Reply

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    3 days ago

    Hello BarrySampson, 

    Thanks for checking in with us! I see that my colleague Samuel has been assisting you today in your support case. You're in excellent hands! We'll continue the conversation there, so everything is in one spot. 

    Have a great afternoon!