Forum Discussion

HeatherTorpey's avatar
HeatherTorpey
Community Member
3 years ago

Update fails to download

A few days ago my Storyline was unable to publish. After attempting to download the latest update, it gives me a consist error message with no details. I am also unable to uninstall Storyline as I was hoping to uninstall and reinstall. Anyone else having similar issues?

 

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi Heather,

    Thank you for reaching out! I see that you’ve reached out to our Support Engineers and are working with my teammate, Darrell. You’re in great hands! We’ll continue the conversation in your support case. 

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