Forum Discussion
Updating SCORM 2004 v4 and SuccessFactors
Unfortunately, we're running into an issue where if any completions have been recorded for the existing Item, SF will not allow you to modify the content structure without creating a revision first. This was never the case with SCORM 1.2 -- simply swapping out the Content Object in the existing item always did the trick. Creating a revision opens you up to all kinds of issues related to learning assignments, so we'd like to avoid that if possible. If anyone has identified a workaround, or really dialed in the revision settings to avoid assignment issues, please let us know!
Hi Stephen,
Is it all learning content, or only SCORM 2004?
If its all learning content, check the lockItemContentStructure configuration setting. This setting is found here: System Administration > Configuration > System Configuration > LMS_Admin. Once the Configuration window opens, its probably easiest to use Ctrl+F and search for lockItemContentStructure (no spaces). If the value is true, change it to false. You should now be able to remove the existing content package and the new content package.
When SuccessFactors changed the admin interface they changed the item content structure to lock once a learning completion is recorded. However, after A LOT of feedback, they have since then added this configuration option. It still defaults to locked, but changing this setting should enable you to edit the content structure.
If it's only SCORM 2004 and lockItemContentStructure is already false, there was an issue earlier this year that prevented being able to remove a SCORM 2004 package and add a new SCORM 2004 package. There was a patch released to correct this issue: b2205p13. I recommend checking if this patch was applied to your SuccessFactors instance.
Hope this helps!
addressing what you stated that this was never the case with scorm 1.2: I don't believe it is because of the scorm version you're choosing. It's that the SuccessFactors LMS admin tool was changed significantly two years ago, and now highly suggests that you to do a revision of the item when if you're going to remove old content package (regardless of scorm version) and add new content package. It wants you to revise the item especially if the content change was significant enough to force users who previously completed, to re-do retrain on the new content by reassigning. Also, by not revising the item, you lose QLD reporting on previous completions of old content which may be another reason SF suggests to revise the item. WHen we have simple changes like a typo fix or sentence add, we use a redirect method on the launch URL - see reply to Daniel.
