Updating SVGs in Storyline

Hi jensad​!

Sorry to hear you're struggling, working with SVG images in Storyline!

Some of the behavior you shared sounds similar to two Storyline bugs we're tracking, for SVG images.

• SVGs with States will reset to x=0 y=0 position, if you replace the image with another SVG using right-click > Replace Picture.
• A Trigger linked to an SVG file becomes unassigned after replacing the said SVG file.

If you're comfortable sharing the affected .story file, we'd be happy to check and confirm if you are being affected by the same issues. Feel free to upload a copy here in the discussion, or privately through a support case.

However, the behavior you reported around:

• Instead of replacing the graphic, a new graphic is added to the screen, and the error message appears.
• Trying to drag and drop an image onto the screen gives you a black screen that you can't access

This is unexpected, and testing with version 3.101.34880.0 of Storyline, I was unable to replicate the same issues. I have some follow-up questions to help me understand your setup a little better:

• Are you working with locally-stored .story and SVG files? Working directly off of a network, or shared drive can introduce erratic behavior.
• Have you tried performing a repair of your Storyline installation to see if that resolves the error?
• Are these issues related to specific SVG files, or widespread across any SVG file you use?
  • If they are local to specific files, it would be helpful to see a copy of those files as well.

Looking forward to hearing from you!