Forum Discussion
BrookeHopkins
6 years agoCommunity Member
Uploading Errors in Cornerstone with Rise Courses
Hello,
Does anyone else have issues with Rise .zip files uploading with Critical Errors in Cornerstone? This has happened with three of our Rise courses, and Cornerstone has told us the issue is c...
CharlotteVinnin
Community Member
Critical errors
Multi standards (AICC/ SCORM/ xAPI) are not allowed in one file. Please create a separate file per each (AICC or SCORM or xAPI) and try again.
AllisonLaMotte
6 years agoStaff
Hi Charlotte,
If that workaround isn't working for you, the quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!