Forum Discussion
URGENT! Subtitle Blinking on a MP4 file
Hi,
I created a Storyline file which contains a video and added subtitle using Add Captions. Then, I published it as a MP4 video with SD resolution. The video duration is 06.41 minutes. The Storyl...
Hi,
Yes. I did the same. I am also attaching few more files. One created without trigger and another created with trigger. When it is created without trigger, the subtitle does not appear in mp4 output file. However, when it is created with trigger, the subtitle appears but blinks frequently.
I have attached the Storyline file, published mp4 file and the video of steps taken by me. All these files are attached for both "Without trigger" and "With trigger" scenarios.
Any help would be greatly appreciated. I am also parallely interacting with Customer Support team (Case #01682731).
Hope I get a quick resolution!
