Forum Discussion

HannahAndrews's avatar
HannahAndrews
Community Member
5 years ago

URL triggers in different states

Hello!

I am working on a course where I would like specific references to show in each state, and those references would be hyperlinked to a webpage. 

Both in preview mode and in Articulate Review, the URLs are not working. They're formatted as a hyperlink (blue and underlined) but remain basic text during review: https://360.articulate.com/review/content/bea8fe37-80dc-4027-9a71-a92303152a28/review

 

Any ideas? Attached is the full SL file, it's slide 1.6. 

storyline 360
  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    2 years ago

    Hi everyone,

    Good news! We are no longer seeing this bug in the latest version of Storyline 360 (Build 3.72.29699.0) where the Jump to file / URL trigger for hyperlinks doesn’t work when you add a shape with a state change.

    To insure you don't continue to see this bug download the latest version of Storyline 360 via the Articulate 360 desktop app. Here's an article on how to do that.

    Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.

  • JeffForrer's avatar
    JeffForrer
    Community Member
    5 years ago

    Hello, my suggestion would be to add a layer for each of your five items, Hep B, Influenza etc. vs. having all of it in the states of Rectangle 2.  If you need help, I am happy to implement if for you just let me know.

  • HannahAndrews's avatar
    HannahAndrews
    Community Member
    5 years ago

    Thanks Jeff! Since Rectangle 2 has some transparency, I was trying to avoid having to hide certain objects when it became the active layer, so I thought the states route would be faster.

    Do URLs not work in alternate states, or is this just an anomaly?

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    5 years ago

    Hi Hannah,

    We actually have an open issue reported for similar behavior, so I'm adding this conversation and your example to the report.

    In the meantime, using a different shape for the state should resolve the issue for you.

    Check out this quick Peek 360 video and the file I worked on is attached as well :)

  • JohnMorgan-c50c's avatar
    JohnMorgan-c50c
    Former Staff
    2 years ago

    Hi everyone,

    Good news! We are no longer seeing this bug in the latest version of Storyline 360 (Build 3.72.29699.0) where the Jump to file / URL trigger for hyperlinks doesn’t work when you add a shape with a state change.

    To insure you don't continue to see this bug download the latest version of Storyline 360 via the Articulate 360 desktop app. Here's an article on how to do that.

    Please let us know if you're still noticing the issue, and we'd love to continue troubleshooting with you in a support case.

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