Forum Discussion
User needs to return to course in Rise after a PDF opens
Hi, I have reviewed various previous answer but I cannot see a solution I can implement of the following issue:
I have added a PDF to a button in a course built in Storyline. Once the course is im...
I'm not inserting SL modules into Rise, but the following might help you.
When a learner launches a PDF (from Resources) or clicks on a link in Storyline, it opens the item in a new window without any browser tabs at the top. Learners often think when they close that window that they've been booted out of the online training module. That's just not true.
They should hover over the Edge icon in the Taskbar at the bottom of their computer screen and click on the elearning module to maximize it again. It is still open and running.
We had a lot of users who were confused by this. Since we've been teaching this method everything has been running more smoothly.
Let me know if you need more details.