Forum Discussion
Users with no Articulate account being asked to sign in
I shared a link to a Storyline course in Review 360. I selected "Allow users without Articulate IDs to comment."
The user was able to access the course but when they tried to comment, there was a...
Hi Stephanie,
If your user or reviewer is being required to sign in before leaving a comment, that means that they may have created an Articulate ID before using their email address. You can refer to this article which explains this behavior:
If they are unsure if they have an Articulate ID or not, you can ask them to reach out to our support team by opening a support case so we can verify if they have an existing Articulate ID.