Forum Discussion

SamuelBarnard's avatar
SamuelBarnard
Community Member
5 years ago

Using CTRL to Resize Crashes Storyline 360

Hi all, Just a note to raise that may need looking into: When I'm resizing objects in Storyline, sometimes it's handy to resize them about their centre, but retain proportion/aspect ratio of the...
storyline 360
MariaCS's avatar
MariaCS
Staff
5 years ago

Hi, Samuel.

Thank you for reaching out!

Crashing when using the CTRL key when resizing an image shouldn't be happening, so I'd like to help you with that. I have a few questions to narrow down the issue:

  • Does it happen in every file you create\edit in Storyline?
  • Are you working from a local hard drive? Working on a network drive can cause erratic behavior. 
  • Have you attempted to repair Storyline 360? Here are the instructions.

If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.